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Employee Assistance Program

For confidential assistance contact EAP Coordinator Kenda Riggs (ext. 265) or Lori Hewitt (ext. 242).

In general, the services offered through EAP include two components: counselling intervention which includes problem identification and referral, and wellness programming to assist teachers in developing positive health behaviours and supportive strategies to enhance well-being.

The full range of services include:

  • Telephone access 709-726-3223 or toll-free 1-800-563-3599
  • Individual assessment, problem identification, referrals for counselling and follow-up
  • Voluntary self-referrals
  • Mandatory referrals by school board
  • Consultation services regarding workplace issues
  • Referrals to other Programs and Services staff
  • Resource and promotional materials, flyers and workbooks
  • Wellness promotion

Note: Confidentiality is assured with the exception of duty to report child maltreatment, or when an individual may indicate intention to harm self or others.

Any active, full time, replacement or substitute teacher can contact the EAP to obtain confidential help. For confidential assistance contact EAP Coordinator Kenda Riggs (ext. 265) or Lori Hewitt (ext. 242).

There are no costs to the teacher in seeking the assistance of an EAP coordinator. However, when a referral is arranged for a teacher, there are costs for counselling.

Financial assistance is available through the Membership Assistance Fund. Each teacher has available a $3,000.00 lifetime funding limit. The program will cover private counselling up to a maximum of $40.00 per hour session, and 12¢/km for travel to counselling sessions. The NLTA group insurance may also reimburse some additional expenses. Under the guidelines of the EAP, financial assistance is not available for family members.

Due to the current high volume of referrals, EAP Coordinators are not able to accommodate wellness workshop requests at this time. Please email Ian Crewe, Assistant Executive Director, at if you would like to submit a workshop request through Programs and Services. There are no costs to the school, branch or board for an EAP coordinator to facilitate a workshop for a group of teachers.